Introduction
Yaga Technologies Tanzania Limited ("Yaga", "we", "us", or "our") provides GPS tracking (Yaga Tracking), invoicing and accounting (Yaga Business), email hosting (Yaga Mail), wifi management and hotspot services (Yaga Wifi), website design and hosting (Yaga Web), and CCTV and security fencing (Yaga Security). This policy explains what information we collect across these services, how we use it, and the choices available to you.
By using any Yaga service, you agree to the collection and use of information as described in this policy.
Information we collect
What we collect depends on which service you use.
Account and contact information
- Name, business name, email address, and phone number provided when you sign up or contact us.
- Billing and payment details needed to provide our services.
Yaga Tracking
- GPS location data for tracked vehicles or assets.
- Device identifiers, speed, and movement history associated with a tracked unit.
Yaga Business
- Invoices, customer and supplier records, and other accounting data you enter into the platform.
- Payment status and transaction history related to invoices you create.
Yaga Mail
- Email account information, mailbox contents, and message metadata (such as sender, recipient, and timestamps) needed to deliver email.
Yaga Wifi
- Device connection logs, such as MAC addresses and connection times, for devices using a managed hotspot.
- Voucher and access records for hotspot customers.
Yaga Web
- Domain, hosting account, and website content you provide for your site.
- Website visitor logs, such as IP address and access times, for sites we host.
Yaga Security
- CCTV footage and recordings from installed cameras, where we are engaged to monitor or store this footage.
- Site survey and installation details for cameras and security fencing.
Technical information
- Log data such as IP address, browser type, and access times when you use our websites or apps.
How we use information
We use the information we collect to:
- Provide, operate, and maintain each Yaga service you use.
- Process payments and send invoices or billing notices.
- Respond to support requests and communicate with you about your account.
- Monitor, secure, and improve the reliability of our services.
- Meet legal, regulatory, and tax obligations in Tanzania.
Sharing of information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our infrastructure, such as hosting and payment processors, under confidentiality obligations.
- Other users you explicitly share data with, such as an invoice recipient on Yaga Business or a hotspot customer's own device connection.
- Authorities, where required by Tanzanian law or a valid legal process.
Data security
We use reasonable technical and organizational measures to protect the information we hold, including access controls and secure storage practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data retention
We retain personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Tracking, billing, email, and wifi connection logs may be retained for different periods depending on the service and applicable regulatory requirements.
Your rights
Depending on applicable law, you may have the right to access, correct, or request deletion of your personal information, and to object to certain uses of it. To exercise these rights, contact us using the details below.
Cookies
Our websites and dashboards may use cookies and similar technologies to keep you signed in, remember preferences, and understand how our services are used. You can control cookies through your browser settings.
Children's privacy
Yaga services are intended for business use and are not directed at children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. We will update the effective date above when changes are made, and significant changes will be communicated to account holders where appropriate.
Contact us
If you have questions about this policy or how your information is handled, contact us at:
- Yaga Technologies Tanzania Limited
- NHC Offices, Mandela Road, Dar es Salaam
- Phone: +255 752 689 079
- Email: info@yagatechnologies.co.tz